International Shipping

Duties and taxes are assessed by customs and are the responsibility of the customer. We offer pre-paid duties to orders shipping to Canada. Please note, orders may ship in multiple packages. For a full list of countries we ship to, please see below.

Canada and Australia - Free Standard Shipping on orders over $100 USD! For information specific to Canada and Australia, please locate the sections below for full details.

Other International Countries and Regions - Free Standard Shipping on orders over $150 USD!

As of 1 December 2019, Dalanza is required to collect 15% New Zealand GST on all orders valued at NZ$1,000 or less imported into New Zealand.

As of 1 April 2020,Dalanza is required to collect 25% Norway VAT on all orders valued at 3000 NOK or less imported into Norway.

Estimated Delivery Time Under $150 USD Over $150 USD
Standard Shipping via USPS - Duties and taxes assessed by customs are the responsibility of the customer 8-12 business days $12 Flat Rate FREE!

- Delivery will be made by your local postal service. Orders shipping to the following countries will ship via United States Postal Service International Priority Mail: Falkland Islands, Gibraltar, Greenland, Montenegro, Montserrat, Reunion, St. Helena, St. Pierre and Miquelon, Suriname

Currency

Dalanza.com prices can be displayed in a variety of currencies, but all orders will be transacted in US Dollars by your credit card company upon completion of your purchase, and then converted to your local currency. Non-US Dollar order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates and exclude taxes, duties, levies or tariffs that may be imposed. If items are returned, a refund will be credited back in US Dollars at the current exchange rate.

International Returns & Exchanges

For information specific to Canada, Australia and France - Please locate the sections below for full details.

Other International Countries and Regions - Mail items back to us at the address below using any trackable shipping method. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns. Please allow up to 10 business days for your return to be processed once recieved. Your refund will be credited back in US Dollars at the current exchange rate.

We apologize but we are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact customer service..

Canada Shipping

We offer several options for orders shipping to Canada. Standard and Express orders are delivered by Canada Post.

- Standard over $100 USD - FREE!
- Standard under $100 USD: $7.95 USD. Arrives in 15-20 business days. 
- Express Shipping: $10.00 USD. Arrives in 15-20 business days. 

Duties and taxes assessed by customs are the responsibility of the customer. We always send goods with a low value below $19 CAD.

Canada Returns

You may send items back to us at the address below using any trackable shipping method. Once we receive your package, we will process your return. Please be sure that your package is insured and prepaid. We cannot accept COD returns. Duty Fees will only be refunded for Prepaid shipping methods.

Dalanza Direct:
Jean (DALANZA) 43 E. Nevada Cir Florissant CO 80816 USA

Australia Shipping

Estimated Delivery Time Under $100 USD Over $100 USD
Standard Shipping Duties and taxes assessed by customs are the responsibility of the customer 7-10 business days $7.95 Flat Rate FREE!

All Dalanza.com prices are quoted in U.S. dollars, and your credit card company will calculate the exchange automatically. Some items are not available for export, including all large furniture items and Vintage items.

Customers are responsible for paying all duties, taxes and other fees assessed by the Australian government. Duties on goods can widely vary, depending on the product and the country/region it was manufactured in. As of July 1, 2018, we are required to collect 10% Australian GST on all orders valued at A$1,000 or less imported into Australia. Other charges and duties may also apply, depending on the item. For additional information, please visit the [Australia Customs and Border Protection Services](http://www.border.gov.au/).

Australia Returns

You may send items back to us at the address below using any trackable shipping method. Once we receive your package, we will process your return. Please be sure that your package is insured and prepaid. We cannot accept COD returns. Duty Fees will only be refunded for Prepaid shipping methods.

Dalanza Direct:
Jean (DALANZA) 43 E. Nevada Cir Florissant CO 80816 USA

France Shipping

We offer several options for orders shipping to France. We recommend Prepaid Duty/Import Fee options.

- Standard Shipping over $100 USD - FREE!
- Standard Shipping under $100 USD: $7.95 USD. Arrives in 5-10 business 

Duties and taxes assessed by customs are the responsibility of the customer. We always send goods with a low value below 10EUR.


France Returns

You may send items back to us at the address below using any trackable shipping method. Once we receive your package, we will process your return. Please be sure that your package is insured and prepaid. We cannot accept COD returns. Duty Fees will only be refunded for Prepaid shipping methods.

Dalanza Direct:
Gloria (DALANZA) Carrer Mosen Femades, 3. 46002 Valencia. Spain

Shipping Locations


North America

United States / Canada / Mexico

Africa, Middle East, & India

Azerbaijan / Bahrain / Botswana / Egypt / Equatorial Guinea / India / Israel / Jordan / Kuwait / Lebanon / Oman / Qatar / Reunion / Saudi Arabia / Seychelles / South Africa / St. Helena / United Arab Emirates

Asia Pacific

Australia / Brunei Darussalam / Cambodia / China / French Polynesia / Hong Kong, SAR of China / Indonesia / Japan / Kazakhstan / Laos / Macau / Malaysia / Maldives / New Zealand / Philippines / Republic of China - Taiwan / Republic of Korea, South / Singapore / Thailand / Uzbekistan / Viet Nam

Europe

Albania / Andorra / Austria / Belarus / Belgium / Bosnia-Herzegovina / Bulgaria / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Faero Islands / Finland / France / Germany / Gibralter / Greece / Greenland / Hungary / Iceland / Ireland / Italy / Latvia / Liechtenstein / Lithuania / Luxembourg / Macedonia / Malta / Moldova / Monaco / Montenegro / Norway / Poland / Portugal / Romania / Russian Federation / San Marino / Slovakia / Slovenia / Spain / St. Pierre and Miquelon / Sweden / Switzerland / Turkey / Ukraine

Latin America & The Caribbean

Anguilla / Antigua and Barbuda / Argentina / Aruba / Bahamas / Barbados / Belize / Bermuda / Bolivia / Brazil / Cayman Islands / Chile / Colombia / Costa Rica / Dominica / Dominican Republic / Ecuador / El Salvador / Falkland Islands / French Guyana / Grenada / Guadalupe / Guatemala / Guyana / Hondoras / Jamaica / Martinique / Mexico / Montserrat / Netherlands Antilles / Nicaragua / Panama / Paraguay / Peru / Saint Kitts and Nevis / Saint Lucia / Saint Vincent and the Grenadines / Suriname / Trinidad and Tobago / Turks and Caicos Islands / Uruguay / Venezuela / Virgin Islands (British)